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CANCELLATION RIGHT

Only private consumers have the following statutory right of withdrawal:

 

Right of Withdrawal

Right of Withdrawal
1. Only private consumers have the following statutory right of withdrawal:
Instruction on Withdrawals
Right of Withdrawal
You can withdraw from this contract within 2 weeks without providing any reasons using a form of text (e.g. letter, e-mail) or by returning the item. The time limit for withdrawal starts earliest with receipt of these instructions. In order to keep the time limit for withdrawal it is sufficient to either send a note of withdrawal or return the item within the correct time frame. The withdrawal must be sent to:


CONNECTING CULTURES Medien GmbH
Dröft 50
52156 Monschau
Deutschland
E-Mail: info@connectingcultures.de

 

Consequences of Withdrawal

Consequences of Withdrawal
Consequences of Withdrawal. In case of a valid withdrawal the efforts received by both sides must be returned as well as any additional benefits (e.g. interest) that might have arisen. If you cannot return, totally or partially, the received benefits or only in worse condition you must provide compensation. This is not valid, if the worse condition can only be detected by examination which could only have been performed by a professional store. However, you can avoid compensation if you do not use the item as if it was already owned and if you avoid anything that could decrease the value of the item. Items that can be sent by parcel need to be sent back on our costs and danger. Items that cannot be sent by parcel will be collected by us. Obligations for the refund of payments on your side need to be met within 30 days from the mailing of your declaration of withdrawal.
Special Notices
Your right of withdrawal expires prematurely if according to your explicit wish, the contract is completely fulfilled by both sides bevor you have made use of your right of withdrawal.
End of Instruction on Withdrawal

2. The Right of Withdrawal is not applicable for distant selling contracts over the delivery of audio or video records or software, if the delivered data carriers have been unsealed by the consumer.
3. Moreover, after the above period of withdrawal, consumers can generally send back items within 30 days from the delivery of the shipment, if they are still sealed. As long as the items were not shipped faultily or with defects, however, the consumer needs to bear the costs of return, if the articles are sent back after the period stated in §7.1. The Right of Withdrawal in §7.1 remains unaffected by this.

 

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